outlook web access?

Question

Hi, for the first time I logged into my work email from home. I have no problem openning the emails and viewing them. But I can't reply or compose a new email. I can only type on top part (to, cc, bcc, subject). Below that all I can see is a small white box with a red X. I can't write anything there.
I'm pretty bad when it's come to computer and email. Can anyone help me fixing it?
Thanks

Answer 1

The cause of the problem is due to Internet Explorer 7 in Windows Vista no longer include support for Dynamic HTML Editing ActiveX control, and thus missing a functionality that Microsoft Exchange Outlook Web Access relies on to do HTML editing in Outlook Web Access.



The resolution or solution to the problem is to download and install Update for Microsoft Outlook Exchange Server Hotfix (KB 911829). -link below-



NOTE: This needs to be done at your place of employment on their webserver that hosts outlook webaccess, not your computer.

Answer 2

With in Outlook webmail go to File -> Options -> do an update for S/MIME



If it still doesnt work then you have to ask your system administrator to install the following hotfix on the server

http://support.microsoft.com/kb/911829



Good Luck



Bala

http://www.support1000.com

Answer 3

Contact the IT department (or person). There's something set up wrong (on their end, not yours).