Question:
When I turn my computer on, two error messages pop up. Any I dea what they mean and how I could fix it?
vincent5675
2009-06-04 15:19:07 UTC
Alright, when I turn my computer on, before I can do anything else two error messages pop up. The first one says "Rundll has caused an error in MSSYSTEM.dll. Rundll will now close." And the second says "Command has caused an error in . Command will now close">. And ever since the weird little messages have been popping up, my screen resolution has rose and will not go down whatever I do and no sound will come out of the computer. So if anyone has any tips that they could share it would be greatly appreciated because this is driving me insane...
Five answers:
The Phlebob
2009-06-04 15:33:29 UTC
There are two parts to this problem. First you have some resolution and sound problems. Second, you have some mysterious warnings at startup. We can easily deal with the second one.



According to some quick web research, MSSystem.dll is a piece of malware. I suspect the other message refers to one also. If you recently did an anti-malware scan, I suspect it found the parent program for these and got rid of it, but didn't clean up these two nuisance messages. Here's how to do that:



1. Click on the Start->Run menu item.

2. In the Run text box, type in msconfig, then press Enter.

3. In MsConfig, click the Startup tab.

4. See if there's an entry for that filename. If there is, clear the checkbox next to its name.

5. Click OK.

6. Accept the reboot option.



Hopefully, the message won't come up on the next reboot. You will, however, get a message about your configuration having changed. In fact, if you just click OK, you'll get this message after every reboot, however, if you click the checkbox before clicking OK, the message won't come up again unless and until you make another msconfig change.



Note that, if needs be, those changes can be reversed the same way they were made: The entries are not deleted, just deactivated.



I'm afraid I can't help you with the screen or sound problems.



Hope that helps.
Who Dares Wins
2009-06-04 15:27:58 UTC
I would suggest that at some stage you were infected with virus/spyware and your anti virus/spyware has zapped the beasts. However, the startup call to these beasts remain. To fix your startup messages, go to Start > Run. In the box type "msconfig" without the quotes. Open the Startup tab. Scroll down the list and untick anything that relates to the messages you are receiving at startup. Click apply, click ok. You will now need to reboot your computer. On the reboot, you will be presented with a screen saying that the configuration has changed. Tick the box that says 'do not show this again'



wdw
Frank!
2009-06-04 15:29:54 UTC
Rundll is a well known Trojan program that steals info from your hardrive if you do any banking or financial work or anything private threw your computer your best thing to do is unplug the harddrive and destroy it just hammer down on it ...your personal info couldve been takin already as for the other errror Command Promt in took codes recieved from whoevers trying to take your personal info in these next weeks make sure your banking and financial things are all in order...



Also check your email acounts Mysace,Facebook,Twitter,ECT
mike H
2009-06-04 15:25:15 UTC
try running a windows repair to fix the problem or problems - http://www.computer-adviser.com/xp-repair.html
MrZip
2009-06-04 15:47:00 UTC
do the simple,reload back to factory level/that will clean out all your problems


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
Loading...