Question:
problem with my windows vista and mp3 player HELP!!!!?
reeces mummy
2008-06-07 13:54:45 UTC
i have wondows vista and a new sony MP3 player , i was downloading songs then transerfing them to sonic stage then transferring to my MP3 as thats how you do it , anyways everything was going fine, i pulled the MP3 out to see if the songs had gone on there successfully and they had and when i put it back in the USB port to do more songs it said the USB has malfinctioned and it not recognising the MP3 or USB port!!!! it was working fine for an hour but now its not, it s a new MP3 i tried restarting the laptop and checking for a solution with no luck.............. HELP!!!!!!!!!!!!!!
Five answers:
2008-06-07 14:06:27 UTC
Did you safely remove the mp3 player before you pulled it out, or did you just pull it out? (The difference is the same as the difference between escorting your guests down to the garage at the end of the evening or throwing them off the 25th floor balcony. Most people wouldn't survive the latter, and neither would most mp3 players.)
Jnoathan P
2008-06-07 21:05:01 UTC
Plug something that you know works into the same USB port.

If the device works then you know its a problem with the MP3 player. If not its a problem with your computer.



You should be able to simply take the MP3 player back in that case as it would be faulty.



N.B.

You can also transfer files (more often than not) straight through windows explorer.

Open 'My Computer' > double click your MP3 player. Drag and drop songs.
Sir Pete
2008-06-07 21:08:49 UTC
Firstly you should not remove the MP3 player USB cable when your computer is using it - it may cause problems as you have found out.



The proper way is to remove an MP3 player is by using the "Safely Remove Hardware" control panel before unplugging your MP3 player.



Click on the Start orb (Start Menu), then click Run.



In the box that says "Start Search" copy and paste the following piece of text:



RunDll32.exe shell32.dll,Control_RunDLL hotplug.dll



Press Enter.



This will open the "Safely Remove Hardware" control panel.



You should notice your MP3 player listed in the list of devices. It might be called something like "Mass Storage Device".



Click on it and then click on the "Stop" button.



Windows will tell you that the hardware (your MP3 player) has now been stopped and it is safe to unplug it.



This web site explains the feature as it is in Windows XP but it isn't that different in Windows Vista:



http://www.helpwithwindows.com/WindowsXP/howto-07.html









Now to your problem. Vista still thinks that your MP3 player is still plugged in, although it isn't. Use the above process (safely remove hardware) to tell Vista that you have in fact unplugged the device.



After you have stopped the device in the safely remove hardware control panel, restart your computer.



When the computer has restarted, plug the MP3 player back in and it should be recognised again.





Remember to always use the "Safely Remove Hardware" panel next time you unplug your MP3 player.
jshaw
2008-06-07 21:00:43 UTC
format you mp3 player and try again, if it dosnt work then take it back



to format:

go to my computer

right click on your mp3 player

click format

(it will erase everything)
Sk8erboii1395
2008-06-07 20:58:18 UTC
maybe the usb cord is damage or maybe is your mp3


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