How do I restore my computer to the orginal factory settings?

Question

I wan to delete everything that might be causing my computer harm-every program that I have downloaded. I am having problems with the computer. I have been playing the sims on facebook and the game does not load. i did a sytem restore and everything seemed to go back to normal but then the problems started again. the gam on facebook does not load and google chrome is just getting on my nerves. how do i restore my computer so that what i have downloaded deletes and my compyter starts working like new. can i do this? i can take it to get it fixed because i have warranty but they take weeks!

it a sony windows 7 icore i5 i hope this is enough info. thanks

Answer 1

You have been in all possibility walked by a equipment fix and not an truthfully format of the complicated stress. finding on your working equipment the truthfully technique might replace so i won't be able to furnish you with the suitable information. What concerns me is which you have had to try this two times in certainly one of these short quantity of time. that's amazingly seldom mandatory to reformat or to do a equipment fix. With the final application, (malwarebytes, ccleaner, AVG, and so on) any issues you're having on your pc might desire to be resolved with out dropping all your documents. in line with possibility rather of calling Dell, you will possibly desire to call a actual technician to determine your pc. Dell looks to propose the least confusing element for them and not continually the wonderful element for the shopper.

Answer 2

Check in Device Manager to see if any of your drivers need to be updated. You could also have a virus. Doing a system restore will not remove viruses. You have to re-format your hdd re-install Windows or whatever O.S you are using, and that will guarantee your viruses will be gone.

Answer 3

on the start menu type system recovery

or when u boot press f8 or esc or f2 idk for sony but u can also start from there