computer help?

Question

whenever i get on the internet, it shutsdown. i get a warning that says something like "microsoft error reporting, send, dont send" and then it will shutdown. my computer does this with most programs, and it also freezes at random times too. i have an antivirus program AVG. so i did a virus check this morning and it found nothing. so i know that its not a virus.

but whenever i try to start my computer, Windows XP Pro, it gives me a bunch of warnings and such. like i'll get a blue screen that says begining dump of physical memory.

and now my other computer worked fine the otherday but when i tried to start it this morning, it gave me a blue screen that said that there was an error and cant start.

will someone please help me work through these problems?

Answer 1

your hard drive may be failing

Answer 2

You will want to avoid re-installing the operating system if possible. I expect that the computers in question simply need some TLC.



Every machine on the planet needs maintenance, and computers are no exception. You must perform simple housekeeping chores to keep computers working properly, or they will fail over time.



Windows has some tools that will allow you to do this. All you need to do is make the computer perform the requested tasks. I recommend you do the following:



1. Perform a disk check

2. Defrag the hard drive

3. Perform a disk scan to check for errors

4. Go to Microsoft website and download all the latest drivers and updates.

Answer 3

this is definitely a virus. i had the same thing happen to me.



go online to Trend Micro's website and do an online virus scan. they will remove the virus.



i suffered with this for 4 months using Norton, Adware, Spybot, AVG and none of them found it, only Trend Micro.

Answer 4

Could be a problem with device drivers, hardware or software . This problem can be solved by uninstalling new softwares, updating device drivers and making minor configuration changes . From http://fixit.in/bluescreenofdeath.html

Answer 5

On a Mac, shift/administration/3 takes a image of the exhibit screen. in case you press shift/administration/4, you are able to click and drag over the area you opt for; the image is taken once you launch the mouse button.

Answer 6

AVG isnt the best known antivirus around! Just because it didnt detect the virus, doesnt mean there isnt one! Its pretty obvious that the cause of your misery is a virus/trojan. If this is the case:



1) MKS-Vir

1a) eXtendia AVK

2) Kaspersky 5.0/4.5

2a) McAfee VirusScan 8.0

3) F-Secure

4) GData AVK

5) RAV + Norton (2 way tie)

6) Dr.Web

7) CommandAV + F-Prot + BitDefender (3 Way Tie)

ETrust

9) Trend

10) Panda

11) Avast! Pro

12) KingSoft

13) NOD32

14) AVG Pro

15) AntiVIR

16) ClamWIN

17) UNA

1 Norman

19) Solo

20) Proland

21) Sophos

22) Hauri

23) CAT Quickheal

24) Ikarus



Heuristics seemed to play some of a roll in this test, as no AV had every virus in my test in their definitions, and products with stronger heuristics were able to hold their position towards the top of the test. Double/Multi engined products put up strong showings as well, proving to me that the redundacy method works, and I think more AV companies should considering double-engines. The strongest heurisitical AV I noticed was F-Prot/Command, picking up only 247 samples with definitions but they were able to power through 67 additional hits on "Possible Virus" indicators - very strong! Norton with BloodHound activated had 30 Heuristical pickups, and DrWeb rounded up the pack with 20 heuristical pickups. eXtendia AVK grabs the number one slot with double engine scanning, anything the KAV engine missed, the RAV engine picked up with great redundancy on the double engine/definition system. McAfee actually missed only 2 samples with its definitions, but picked those 2 up as "Suspicious File", and therefore, scores nearly perfect as well.



The biggest dissapointments for me were Norman and Nod32. Even with Advanced-Heuristics enabled, NOD32 failed to pick up a large portion of the samples. Norman, while finding some of the toughest samples, managed to completely miss a large portion of them! Showing that their sandbox-emulation system has great potetential, but its far from complete.



Actual test numbers were:



Total Samples/Found Samples (321 total possible) + Number Missed + Detection Percentage



Discovered and tested MKS-Vir2004, from Poland. Surprisingly, this one with caught every sample perfectly on Medium Heuristics. Specifically, nearly 50 samples were picked up Heuristically giving it a perfect score of 321/321. However, when I increased Heuristics to "Super Deep", it picked up an addition 10 more suspicious files. Upon further investigation, it was found that it was picking up signatures of hacktool utilities left over in some of the archives and flagging those files. Indeed, this is impressive. MKS-Vir2004 exhibits the most advanced detection algorithms i've ever seen, clearly it only had signatures for 271 of my samples, but through code emulation, it was able to pick up all 321 samples!! It clearly labeled the Heuristically found ones as things as "Likely Win32 Trojan" or "Highly Suspicious Acting File". In addition, its scanning speed was incredibly quick, and its memory footprint was quite small. Impressive! Furthermore, this is a full featured and fairly polished product that appears to update at least once per day, and tech support responded to me within 5-15 minutes on my emails. Unfortunately, it appears to not be available in the US for purchase at this time.



1a) MKS_Vir 2004 - 321/321 0 Missed - 100%

1b) eXtendia AVK - 321/321 0 Missed - 100%

2a) Kaspersky 5.0 - 320/321 1 Missed - 99.70% (with Extended Database ON)

2b) McAfee VirusScan 8.0 - 319/321 + 2 (2 found as joke programs - heuristically) - 99%

3) F-Secure - 319/321 2 Missed - 99.37%

4) GData AVK - 317/321 4 Missed - 98.75%

5) RAV + Norton (2 way tie) - 315/321 6 Missed - 98.13%

6) Dr.Web - 310/321 11 Missed - 96.57%

7) CommandAV + F-Prot + BitDefender (3 Way Tie) - 309/321 12 Missed - 96.26%

ETrust - 301/321 20 Missed - 93.76%

9) Trend - 300/321 21 Missed - 93.45%

10) Avast! Pro - 299/321 22 Missed - 93.14%

11) Panda - 298/321 23 Missed - 92.83%

12) Virus Buster - 290/321 31 Missed - 90.34%

13) KingSoft - 288/321 33 Missed - 89.71%

14) NOD32 - 285/321 36 Missed (results identical with or without advanced heuristics) - 88.78%

15) AVG Pro - 275/321 46 Missed - 85.66%

16) AntiVIR - 268/321 53 Missed - 83.48%

17) Antidote - 252/321 69 Missed - 78.50%

16) ClamWIN - 247/321 74 Missed - 76.94%

19) UNA - 222/321 99 Missed - 69.15%

20) Norman - 215/321 106 Missed - 66.97%

21) Solo - 182/321 139 Missed - 56.69%

22) Fire AV - 179/321 142 Missed - 55.76%

23) V3 Pro - 109/321 212 Missed - 33.95%

24) Per_AV - 75/321 - 246 Missed - 23.36%

25) Proland - 73/321 248 Missed - 22.74%

26) Sophos - 50/321 271 Missed - 15.57%

27) Hauri - 49/321 272 Missed - 15.26%

2 CAT Quickheal - 21/321 300 Missed - 6%

29) Vir_iT - 10/321 311 Missed - 3%

30) Ikarus - Crashed on first virus. - 0%



Interesting also to note, is the detection level of the US AVK version with KAV+RAV engines was higher than the German version with KAV+BitDefender engines. Several vendors have free versions of their for purchase AV's, we didn't test the free versions, as it would serve no purpose for this test, but based on the results, none of the free versions would have been very impressive anyway. The term "Heuristics" seems like it should be taken very liberally, as some products that claim to be loaded with Heuristics scored miserably on items they clearly didn't have definitions for. Scanning speed was not measured, as it was totally irrelevant to my testing, and on-access scanners were not tested, as it would have been too time consuming, but considering most products have similar on-access engines as on-demand, and use the same database, results most likely, would be very similar.



Cut through the hype, cut through the marketing schemes, this was a real test, with real samples, and none of these samples were provided to the antivirus software vendors in advance. This is real world, and these are likely badguys you'll encounter, since I got them in my real encounters, and all were aquired on the internet in daily activities which anyone out there might be involved in. (Installing shareware, filesharing, surfing, etc). Keep in mind that with ITW tests the AV vendors have full disclosure of what they will be tested on in advance, not so here, so heuristics and real detection algorithms will play a big part, as well as the depth and scope of their definition database.



[Edit: After re-testing the Kaspersky products with Extended Database option turned ON, the moved up effectively scoring 100% considering the 1% margin of error]



My technology blog:



http://pcriddler.blogspot.com/

Answer 7

the easiest job is installing yor operating syatem again.