Question:
Whats wrong with my pc or internet?
anonymous
2007-12-29 17:03:37 UTC
On my computer, recently, I cant goto certain sites, like my favorite forum, or wikipedia, or sometimes myspace, its really wierd, ive tryed deleting all my browser settings (cookies, temporary internet files, etc) and i cleared my dns...and nothings helping it, also sometimes i cant even connect to the internet but my internet ''thingy'' in the taskbar shows that i have internet
ive tryed reseting my router/modem to fix both these problems nothing has fixed it
could u plz help
PS: my router is linksys wrt54g
Four answers:
big_george
2007-12-29 17:54:42 UTC
Standard thoughts:

Virus - using a reputable AVS product up-to-date?

Spyware/Adware?

Proxy - you shouldn't have a proxy set in your Browser - Tools, Connections, LAN Settings



Some checks:



Go to a DOS prompt

type in:

Ping 192.168.1.1 (should get a response like)



C:\>ping 192.168.1.1



Pinging 192.168.1.1 with 32 bytes of data:



Reply from 192.168.1.1: bytes=32 time=1ms TTL=255

Reply from 192.168.1.1: bytes=32 time=1ms TTL=255

Reply from 192.168.1.1: bytes=32 time=1ms TTL=255

Reply from 192.168.1.1: bytes=32 time=159ms TTL=255



Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 1ms, Maximum = 159ms, Average = 40ms



C:\>

TTL must be 255 for this check



Then try:

C:\>tracert 192.168.1.1



Tracing route to 192.168.1.1 over a maximum of 30 hops



1 1 ms 1 ms 1 ms 192.168.1.1



Trace complete.



C:\>

Should get exactly that



Next, try:

C:\>ping www.yahoo.com



Pinging www.yahoo-ht3.akadns.net [209.131.36.158] with 32 bytes of data:



Reply from 209.131.36.158: bytes=32 time=182ms TTL=54

Reply from 209.131.36.158: bytes=32 time=182ms TTL=54

Reply from 209.131.36.158: bytes=32 time=182ms TTL=53

Reply from 209.131.36.158: bytes=32 time=183ms TTL=53



Ping statistics for 209.131.36.158:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 182ms, Maximum = 183ms, Average = 182ms



C:\>

If you don't get something like this (ignore the exact numbers) then you have a problem.



If you get Lost = 4, then DNS is wrong, or you don't have internet connection.



Next try:

C:\>nslookup

DNS request timed out. (may happen, may not)

timeout was 2 seconds.(will happen if above line does)

Default Server: should be the name of your ISP's DNS

Address: (valid IP address - the value of your DNS - your ISP's)

>

If you don't get a valid IP address (perhaps with :53 on the end) then the value of DNS in your router is wrong, or your connection is broken, or you have a DNS setting in your Network Connections which is not the same as the one your router is supposed to have or your routers internal interface IP.



To check that, type:

C:\>ipconfig



Windows IP Configuration





Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : (blank)



Wireless LAN adapter Wireless Network Connection:



Connection-specific DNS Suffix . :

IPv4 Address. . . . . . . . . . . : 192.168.1.xxx

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1



etc



Either Ethernet adapter Local Area Connection: or

Wireless LAN adapter Wireless Network Connection:



will have the IP address of your current connection - xxx cannot be 0, 1 or 255 - I choose to use 100



In more detail: (will give in part)

c:\ipconfig /all

Wireless LAN adapter Wireless Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : (Brand Name) 802.11g Network Adapter

Physical Address. . . . . . . . . : 00-xx-xx-xx-xx-xx

DHCP Enabled. . . . . . . . . . . : No (my choice)

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : (my DNS 1)

(my DNS 2)

NetBIOS over Tcpip. . . . . . . . : Enabled



that's it - if you still don't get the internet, I'd be looking at connections.
Donskie F
2007-12-29 17:17:55 UTC
Best on my expercienced before maybe your pc has a virus in which they will block the internet connection if not the will block certain sites. The best thing should do is try to scan your pc with a virus scanner. Then, if the same problems occurs then you should format your pc and try to put some deep freez. Im sure u have an idea about it.
anonymous
2007-12-29 17:15:43 UTC
It could very possibly be a virus or loads of spyware. If your antivirus is Norton, do yourself a favour; uninstall it and toss the CD down the garbage disposal. Replace it with this: http://free.grisoft.com/doc/5390/us/frt/0?prd=aff



Download Spybot to get rid of any spyware. Get the updates, do an immunisation and then scan for problems. After installing this program, it will take considerable time to start it, who knows why. http://www.download.com/3000-2144-10122137.html



If you need any more help, you can e-mail and I'll do my best: sillystring845@gmail.com



Good luck =]
anonymous
2007-12-29 17:15:13 UTC
Hi, I think you have a virus which make stuff hard to do. It will not let you go on the internet in about a month. So the best thing I would say is save your things on an external hard drive or an DVD CD and get a new computer. Nothing will work the only thing will work is if you buy a new computer. You build a computer or buy a computer. You can get cheep computer and other things from www.tigerdirect.com. To learn how to build a computer please e-mail me and for the subject type this YAHOO USER QUESTION: HOW TO BUILD COMPUTERS? Then for the body please type your name and i will help you out! Trust me I own a shop here in CA of computers and we build computers for others.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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