Question:
I have VERY Seroius Problem PLEASE HELP!!!!?
python09
2008-06-24 04:35:39 UTC
OK My problem is is that I logged on this morning onto my normal login name and then.......my desktop had only 6 shortcuts just to some applications, but I didn't really think much of it because I needed to clean my desktop anyway so. Then I went to My Documents and founf NOTHING!!! except the normal My Music, My Picture, ect. I was like what the heck? Though I did find all my files in My Computer, Dive C, Users, my name. OK then I downloaded Firefox because my internet explorer was acting funny so I thought it would be better. I was I placed all my settings into Firefox and it was working really good. then I logged out and then logged back in. I first found that my desktop was cleaned again! no firefox shortcut:( Then I found it in my program files folder and opened it up and...NONE OF MY SETTINGS WERE IN IT!!!!! and I was presented with THANK YOU FOR INSTALLING FIREFOX!!
What's wrong with my computer?
I'm running Vista, but please no bad comments on Vista please.
Please help!
Eight answers:
nookkin
2008-06-24 07:21:21 UTC
The problem seems to be that the alias between your user account stored in the SAM and your user profile stored on disk has been broken. (Your user profile is intact in C:\Users\YOURNAME; as long as the file NTUSER.DAT is not corrupted, all of your settings are safe).



The first thing you need to do is create another user account, with admin privileges (name it "temp001" or something to avoid confusion with your other account/s) and log into it. When in the "temp001" account, go to Control Panel > User Accounts and click "Turn user account control on or off"; uncheck "Use UAC to protect this computer" and click OK. Then go to Control Panel > Folder Options, go to the View tab, select "Show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extensions for known file types." Click OK.



Now, open up My Computer and navigate to C:\Users. Check to see if there is a folder such as "YOURNAME.001" (this would be the user profile currently in use). If this is the case, rename "YOURNAME" to "YOURNAME.OLD" and "YOURNAME.001" to "YOURNAME.001.OLD". Log out of "temp001" and log in as yourself. This will force Windows to recreate your user profile in the correct folder.



Log out of your user profile and log back into "temp001". Open My Computer and go to C:\Users. Rename the "YOURNAME" folder to "YOURNAME.NEW", and rename "YOURNAME.OLD" to "YOURNAME". Log out of "temp001" and log in as yourself. All of your stuff should be there.



NOTE: If you get an "Access is denied" error when you are attempting to rename the YOURNAME folder from within the "temp001" account, you will need to change permissions. To do this, right-click on the folder, click Properties, click the "Security" tab, click "Edit", click "Add", and type "temp001". Click OK. Select "temp001" in the list of users and groups and check "Full Control". Click OK.



When you are done getting your user profile in order, you can delete the "temp001" account as you normally would delete any other. (Leaving the "temp001" account without a password, and with permission to access/modify your files, may be a security risk.)
K
2008-06-24 05:53:12 UTC
Reboot the computer, and repeatedly press F8 until a selection screen appears. Select "Safe Mode". Let windows boot, the log in as "Administrator". The password will be either blank, "admin", "administrator" or whatever you set it to when you got your PC/installed Vista.

Open up explorer, goto Tools, settings (or the equivalent in Vista) and enable "Show hidden/system files", and "Show hidden OS files".

Then you need to do a file search. If i remember correctly, in Vista, you must specifically go to the advanced settings and tell it to search ALL files and folders, including hidden and system.

Then, search for a file whose name you know (one that was in My Documents etc). Then search (it could take a few minutes depending on how much stuff is on your PC).

If it finds the file(s), open it up and verify that they are the files you want. Then navigate to the folder you found them in, and copy them to a new folder on C: drive (eg C:\recovered docs), of better still, a USB memory stick. Once you have found them all, try creating a fresh new user account, then reboot, log in with the new account, restore files, log out an back in and see if they stay there. Other than that, get a tech savvy friend to help you out. If you still have problems, you will probably have to format and reinstall, but do the sensible thing and upgrade to Windows XP :-P
mcraney
2016-10-12 04:42:41 UTC
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gicutale
2008-06-24 05:15:33 UTC
What I recommend is based on WinXP, but it must be working on Vista too. Start the computer and log on as administrator; if you can't, start the computer in safe mode (F8 at the starting moment) to log as administrator. Go to the profiles folder (My Computer, Drive C, Users) and search for a folder named "Temp" or "Temporary", in the same range as "Your name" folder. Delete it! Then restart normally. Good luck!
Marie W
2008-06-24 04:45:21 UTC
More than likely you have a multitude of viruses. I think it's best to just wipe your harddrive clean and reinstall you're OS system, Vista.



Take a external hard drive and save all the important documents their. Disconnect the external drive and reinstall Window Vista.
David
2008-06-24 04:47:56 UTC
Delete system32
chezzrob
2008-06-24 04:43:36 UTC
you are logging into the wrong user account
Andy J
2008-06-24 04:44:05 UTC
delete the kernel


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