Question:
im trying to access my windows files from linux but i keep getting this message?
?
2013-09-12 20:32:05 UTC
Error mounting /dev/sda5 at /media/thomas/F2A2C176A2C13FB9: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sda5" "/media/thomas/F2A2C176A2C13FB9"' exited with non-zero exit status 14: Windows is hibernated, refused to mount.
Failed to mount '/dev/sda5': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

I have no idea how to do what it is asking please help.
Three answers:
anonymous
2013-09-12 20:48:33 UTC
It says that you need to go back into Windows and then shut it down properly, then reboot Linux and try again. If that doesn't work then try going back into Windows and then scan the Windows drive/partition for errors.



It's also telling you that despite this issue you can still mount the Windows NTFS partition as read only, so that Linux can access it but not alter its contents.



Windows 8 uses hybrid booting to make rebooting faster, this may be the cause of the problem if this is your version of Windows. The link below is to an article explaining this, and how to make Windows 8 shut down fully so that Linux doesn't have this problem accessing its drive/partition. The article suggests creating a link which tells it to perform a full shut down, which you would use instead of the normal way if you intend to boot up Linux next.

http://www.howtogeek.com/129021/how-to-do-a-full-shutdown-in-windows-8-without-disabling-hybrid-boot/
anonymous
2013-09-13 08:16:34 UTC
there is an option in Windows 8 somewhere, to change how the computers shuts down. the default is hibernate, which means linux wont touch it with read/write permissions.



if for whatever reason you cannot get into Windows at all, then run this command from linux:



sudo mount -o ro /dev/sda5 /mnt



(as sda5 was the partition/drive it was complaining about, you Windows 8 partition).
?
2013-09-13 05:39:59 UTC
I think it is not possible for you to access file of other Operating System when you are using some different operating system mean to say you can't access window files from Linux and Linux files from window. You must have to go go to first on that operating system.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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