this is a known problem. its a windows update that causes this
u need to get the correct class for this to work . there are a few that look similar
- the fix is as follows:
Step 1: Start Registry Editor
Click Start
Click Run
Type regedit and then click OK
Registry Editor starts
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer by clicking the + symbol next to the name
Expand HKEY_LOCAL_MACHINE
Expand SYSTEM
Expand CurrentControlSet.
Expand Control
Expand Class
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318} - click on the name and NOT the +
In the right pane (topic area), click UpperFilters
Note A UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
On the Edit menu, click Delete
When you receive the warning message, click Yes to confirm the deletion of the UpperFilters registry entry
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry
In Registry Editor, stay in the same location as you were for the UpperFilters entry. In the right pane (topic area), click LowerFilters.
Note A LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.
On the Edit menu, click Delete.
When you receive the warning message, click Yes to confirm the deletion of the LowerFilters registry entry
The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
Exit Registry Editor.
Step 4: Restart the computer
this will fix this
hope it helps