Can you help me with this Windows Update Issue?

Question

Hello, I have been trying now for 10 months to install Windows 8 Update KB2756872. What usually happens is it will download, install, restart, configure updates before Windows loads, fails, reverts, restarts, tries again, fails, reverts, and then Windows 8 comes on. In my Windows Update history when i right-click the failed update and click "Copy Details" I get this:

Update for Windows 8 for x64-based Systems (KB2756872)

Installation date: ‎9/‎30/‎2013 7:16 PM

Installation status: Failed

Error details: Code 800F0922

Update type: Important

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2756872

Help and Support:
http://support.microsoft.com


I have already attempted the following fixes provided by Microsoft and still nothing:

Method 1: Run Windows Update troubleshooter.
a. Press Windows + W key on the keyboard.
b. Type troubleshooting in the search tab and pressEnter.
c. Click View all on left panel.
d. Click Windows Update, new window will popup.
e. Follow the on screen instructions.


Method 2: Perform the troubleshooting steps in the link below.
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Method 3: Try to install the update in clean boot.
Please refer the link to place the computer in clean boot.
http://support.microsoft.com/kb/929135
Note: After the troubleshooting, make sure to boot your computer to normal mode by following the step 3.


Method 4: Temporarily disable anti-virus and check if this helps.
a. Press Windows + X, click Control Panel.
b. Click Programs and features.
c. Right click on Anti-virus system.
d. Click Disable.

Please help me, if you can!

Answer 1

Hi Wrestle,



When you try to install KB2756872 on a Windows 8 PC, errors may occur that prevent the installation.

To troubleshoot for the issue, you may refer to the link: http://dell.to/1hhmUZn.



Hope this helps.



Thanks & Regards,

Amogh G

Answer 2

All these answers seem a little OTT to me. I just disabled the automatic updates and then installed them manual 1 at a time. I have succesfuly installed all. Do't foget to change the settings back so you update automatically .

Answer 3

Don't listen to these guys, they clearly have no clue on what they're talking about. I am a developer at Microsoft so I know a thing or two about computers. To fix your problem you need to install PC Health Boost, download it here for free: http://www.healthboostpc.com



It's very light and it's the only antivirus/cleaner with a 99.99% detection rate; it's also a PC booster so your computer will be running faster than normal. Install it, hit run and problem solved. It shouldn't take you more than 5 minutes.

Answer 4

Ms Live Help - http://goo.gl/3yxWTU