What is the ...freaking... email for MS support? I have searched there site for an hour!!?

Question

MS has this link http://support.microsoft.com/select/default.aspx?target=assistance and on the bottom it says "Contact a support professional by E-mail, Online, or Phone" and gives http://support.microsoft.com/gethelp/default.aspx?content=gp;en-us;selectassist" witch just goes back to http://support.microsoft.com/select/default.aspx?target=assistance. There site is so stupid... I am really good with computers and on this stuff. But MS seems to think customer service is unnecessary.

Answer 1

they scraped there email system, it doesnt exist. i spent many hours on there aswell looking for one, located a old one that they had on there in my email inbox, didnt work.



you have to phone.



my XP cd broke and i wanted a replacement, but i didnt want to phone and pay to be told that i'd have to pay again for a replacement.

Answer 2

Very few Windows CDs and installations actually come from Microsoft. The majority are what are referred to as OEM, Originally Embedded Machines, this means that the company you bought your computer off, ie Dell, Hi Grade, Compaq etc were given permission to edit the code and the structure of the copy of Windows you received, because of this Microsoft can not keep track of these changes and can not give individual support to OEM clients, it is the responsibility of the company you bought your PC from. Look in the manual or documentation that came with your PC there will be a help and support number there somewhwere or email address.



In the scenario where you purchased the Windows Disk from a store NOT with the computer then you have a microsoft issue disk and have warranty and access to help and support form Microsoft; in this scenario there is a leaflet provided with the installation disk which at the back will contain help and support email and telephone numbers.

Answer 3

You can email support, but it costs $59. Just find another way to contact them.

Answer 4

what problems are you having, maybe we can help