Question:
"can not get a IP address from PPPoE server"?
silver_r4y
2009-06-01 06:28:29 UTC
I have a Linksys Wireless Router (WRT54G) going through a DSL modem.
I lose the connection to the internet about 4 or 5 days ago.

I can generally log onto the router and then go to the status tab where the router will list the login status as "disconnected". I tried to connect several times but the login status won’t “connected”. When it fails to connect I get the "can not get a IP address from PPPoE server" message.

-I have set the modem to bridge mode
-I think the password is right
-The DSL light on the modem is not blinking (so the dialing is ok)

So what could be the problem?
Five answers:
WirelessRouter
2009-06-01 06:40:29 UTC
Hi,



The error message clearly points out to the inability of the router to go through the modem to connect the internet either because of the following:



1. Incorrect User login credentials.

2. Connectivity issues between Modem & Router.



Try the following steps.



1. Connect directly through the modem and ensure that bypassing the router works.



2. Then plug the router back in and configure the router with the required login credentials provided by the Service Provider.



Hope this helps..



Update with results for further help if required.



Wireless..:)
2009-06-01 06:39:32 UTC
If everything is set right and you do not connect to your router tirelessly, you need to try a physical connection as in an ethernet cable. If this works then it is most likely your wireless modem has gone bad.



Without further testing it would be impossible, i would try a physical connection first to eliminate some of the possible issues.



if the physical connection works, your router is probably bad depending on the year you purchased, although the linksys router is a good router they typically last 3 years, at least in my experience



to eliminate that your router is not bad you need to test another computer to see if it gets wireless internet. If it does then your router is going to be fine and it is probably going to be your wireless card in your computer.



Another thing that could be if you do not get internet from wireless but you do on the physical connection is one of 2 things, the dhcp is disabled on the actual router itself when you go into the settings or the tcp/ip connections in your network connections properties portion of your wireless network connections.



Ill check this question back later so if any questions just add becouse i can say something and it will not make sence to people and then i can clarify it a little better















Ok, i will check back again tommorow and sorry for taking so long to reply, it sounds like your settings in teh network connections are set to a specific dhcp server or something to where the computer will not recive and ip address



If your network is not set to need specific ip addresses then you need to set it back to defualt, go to network connections and under this window you need to select on your wireless adapter and click on properties, a window will open that is called the wireless network connecction porperties. Once here depending on your operating system which i beleive it is either xp or vista so i will include how to do this on both.

for xp

In the networking tab of the wireless network connection properties highlight the internet protocal(tcp/ip) and then click on the button 'properties' it will then open up another windo and click on the buttons 'Obtain an ip address automatically' and 'obtain dns server address automatically' and then ok all the way out

for vista

In the networking tab of the wireless network connection properties highlight the internet protocal version(you version here)(tcp/ipv(version #)) and then click on the button 'properties' it will then open up another window and click on the buttons 'Obtain an ip address automatically' and 'obtain dns server address automatically' and then ok all the way out



if this still does not work then let me know and i will continue to work with you on this problem untill a solution is found
2016-04-06 09:48:37 UTC
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The IP address is the address that your computer has on your local network. It is sort of the "phone number" of the computer. In a Windows 7 environment, you can find your IP address like this: (Start) | Control Panel | Network and Internet / Network and Sharing Center | Local Area Connection In Windows XP and Windows Vista, the procedure is similar but not identical.
Your Uncle Dodge!
2009-06-01 06:37:54 UTC
The server isn't recognizing your IP address for whatever reason. You have to make sure the right IP address is going out of the router.
ahmed k
2009-06-01 06:33:33 UTC
i am not sure


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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