I tried going on the internet on my laptop on Firefox and Internet Explorer. On Firefox it only shows blank page and saying new tab. I tried going on google, but the page stays blank. On the internet explore it says cannot display page. I tried to diagnose it but a message says, "Remote device or resource won't accept any connections"...something like that. The internet router, signal, and connection are fine, but I can't go on any web pages like google. Then I created another user account as administrator and I'm able to go on the internet on that account. Is there any I can do? Either remove (not able to remove on control panel my first account or fix the internet.
Note: No rude answers please or you will be blocked.