Error message "failure configuring service pack reverting"?

Question

Hi, my laptop (dell with windows 7) has been doing am update af it gets to 99% then says failure configuring service pack reverting.

I have done system restore which does allow me to get into my computer but then when i switch it off again it just tries to do the updates again so does not work when i turn the computer back on.

I tried manually downloading the file from the internet but it made no difference. what can i do? Im not very tech savvy at all so something easily explained would be really helpful.

Thanks!

Answer 1

Hi Alicia



My name is Harish and I work for the Social Media and Community Team at Dell. I would agree with steps suggested by Gleelover, System readiness tool would be the first step that you try before installing service pack ( Check the following link from Microsoft on troubleshooting service pack installation issue )



http://bit.ly/193m8hB



Hope this was helpful.



Regards,

Dell-Harish K



Additional Details

Hi Alicia



Check the following link , You could try the windows update troubleshooter first, if still the same issue- Perform a Inplace upgrade.



http://bit.ly/Vmu4mu



Regards,

Dell-Harish K

Answer 2

This Site Might Help You.



RE:

Error message "failure configuring service pack reverting"?

Hi, my laptop (dell with windows 7) has been doing am update af it gets to 99% then says failure configuring service pack reverting.



I have done system restore which does allow me to get into my computer but then when i switch it off again it just tries to do the updates again so does not work...

Answer 3

Steps to take before installing Windows 7 Service Pack 1

How to increase your chances of installing Service Pack 1 successfully.

http://www.pagestart.com/win7sp1steps021611.html

Run the System Update Readiness Tool:

http://support.microsoft.com/kb/947821/en-us

Try Renamng the 'Software Distribution folder':

Click the Start Menu and enter: %windir% then press 'OK'

Next: Locate the SoftwareDistribution folder

Right click on the 'SoftwareDistribution' folder and then select the 'Rename' option.

Rename the folder to: SoftwareDistributionOld and press the 'ENTER' key.

Windows will create a new 'SoftwareDistribution' folder when needed.

Also: Steps to take before installing Win7 SP1

http://support.microsoft.com/kb/2505743

Free unlimited installation and compatibility support is available

for issues related to Windows 7 Service Packs: Note: Availability of chat, phone or e-mail support differs depending on your geographic location.

Some issues may require more advanced support for which there may be a charge:

https://support.microsoft.com/oas/default.aspx?&gprid=14496&&st=1&wfxredirect=1&sd=gn

Windows 7 - Service Pack 1 – How to install Step by Step

http://www.pagestart.com/win7sp1sbs02201101.html

Learn how to install Win 7 SP1

http://windows.microsoft.com/en-US/windows7/learn-how-to-install-windows-7-service-pack-1-sp1

Win7 SP1: Installation tips

http://windowsteamblog.com/windows/b/bloggingwindows/archive/2011/02/16/windows-7-sp1-follow-up.aspx

-----------------------------------------------------

Instead of using Windows Update try the SP1 Download:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda

For 32-Bit Windows 7 download: windows6.1-KB976932-X86.exe

For 64-Bit Windows 7 download: windows6.1-KB976932-X64.exe

Windows 7 - Service Pack 1 – How to install Step by Step

http://www.pagestart.com/win7sp1sbs02201101.html

JS

http://www.pagestart.com

Answer 4

well guys i too have this problem and the microsoft page does jack for me. only helps if your computer will boot. mone however will not boot at all. so any other suggestions?