Is this a genuine email from Barclays Bank?

Question

I bank online with Barclays. I received an email today in my "Bulk" folder, strange, because usually any mail I get from them goes straight into the inbox...
Anyway, the email states that they are updating their services and that I should provide all my details for confirmation - name, address, email, card number, logon details, secret question, secret answer, password, etc.

For some reason the date on when the email was sent says 7th May... Am I right to be sceptical about this - it certainly looks like a usual Barclays email.
What do you suggest? Has anyone else received something like this?

Thanks.

Answer 1

Don't reply!!! I would also be sceptical! It's worth going into Barclays and showing them the e-mail and I'm sure they will know straight away and if it is genuine then I'm sure you can up-grade your account actually at the bank. It's worth doing that than risking giving away all your details to a random e-mail!!

Definitely would not reply!!!!

Answer 2

NO NO NO! do not send any details of you a/c this is a scam, your bank does not ask for any personal details in an email, and there are a lot of scams from so called banks out there right now, I have received about 8 from different banks that I am not even with!, so do not reply report them as spam.

Answer 3

It's certainly a hoax email that you SHOULD NOT respond to. Forward the email to Barclay's. They maybe able to find out who the fraudsters are. Barclays or other companies will never ask your personal details over email. They would request it at the site where SSL security will be used. Therefore you already know this email is not genuine.



I hope that helps.

Answer 4

It's a scam !!! No bank would ask for your security details, especially online. I've received similar e-mails and I don't even bank with Barclays. The best thing to do is report it and ignore any further similar e-mails. Check out the net for 419 scams.

Answer 5

NO! It's is a scam and an attempt to steal your account data and most likely the money in your account. Do not reply and do not click any links in the email. No bank would ever ask you for those details in an email, which is not secure. Delete the message.

Answer 6

Your Biggest clue is the email address! It will most probably be a yahoo. or hot mail address! Not only that the are asking for pin etc! Your bank will tell you they do not ask for these things! the best thing for this email is to delete it! if you are worried phone the bank!

Answer 7

Just delete it, barclays, nor any other bank for that matter would send a dear sir type letter. Your ISP automatic detection knows ITS WRONG.Do not go to any website directed to by it.

Also do yourself a favour and get Netcraft, its free and will block all nasties or tell you of any problems with the site.

Answer 8

sounds very dodgy contact your bank immediatlely DO NOT follow any link given on this email instead log on to your account in your ususal way

these emails usually do look like the real thing

it is unlikely that these details will ever be asked for via email



incidentally should you ever get a phone call from your bank asking for all this info ask if you can phone them back with the info just in case it is not your bank phoning

Answer 9

I've got them before. It's called "spoof". Forward the e-mail in it's entirety to your bank, and delete it. Online banking does not request information like that via e-mail. They already have it! Check your bank's website and see if they have a procedure or policy for fraudulent e-mails.



The sender has probably sent hundreds, even thousands of those... all it takes is one reply.

Answer 10

You're right about being sceptical.

I suggest ignoring the email and contacting Barclays directly to tell them about it. They may have a file of these kinds of bogus emails and can set their fraud department out researching it.

Answer 11

Barclays never send you mail like this i sagest you contact the barclays as soon as possible and do not press any in the e mail it is definitely a fraud.

Answer 12

Listen to Kittysue, I get 5 to 8 of these scams every day

Answer 13

Yes. Had the same mail last week for Halifax and Egg. Report it to your bank and do not go to the link page shown.

Answer 14

This is a well known scam. I have had several which are supposed to be from various banks.

Banks don't ask for information they already have.

Delete the email

Answer 15

no banks will email you, whatever you do, do not reply to any emails with personal info, banks will write in the post or contact you via phone. make sure you report it to the bank and your local police force

Answer 16

It his a fake, do not click on any links that may be in the email. Contact your bank ASAP.

Answer 17

Delete it.



You should never open emails that you are not sure about.



Call your bank and report it.



Keep an eye on your account!!

Answer 18

Total spam. We got alot of these at work. They look real.

If you have an account there, They would contact you personally not by e-mail...

Answer 19

Its from Nigeria and be sure it is a scam

Answer 20

DO NOT OPEN THE MAIL, IT'S A PHISHING TRIP.

Answer 21

No - its a scam

Answer 22

spam my friend